We are a member of the Australiasian Promotional Products Association (APPA) and affiliated with the International Federation of Promotional Products Associations (IFPPA).

As such, we have achieved a status within the Promotional Products Industry that asures our client the highest quality of products, services and creativity.

We have signed a code of conduct and ethics to be accepted as APPA members and stand by the professionalism required to maintain our membership.

90% of complaints APPA receives are from companies who have bought promotional products from a NON-APPA member. We are powerless to intervene on your behalf if you take that risk.

Our benchmark is Promotional Excellence and as APPA members we are bound to uphold a code of conduct and ethics that include:

• Conducting activities within the highest standard of professionalism, ethics and integrity in dealing with our clients.
• To ensure all products and services meet agreeable standards of basic safety, quality and timeliness as per our terms and conditions.
• Submitting quotations clearly stating all costs relative to any job including sales tax, freight, decoration costs, preparations charges and late fees.
• Our agreement that if concerns arise, our clients are at liberty to raise concerns with APPA.  APA only mediates disputes with clients who conduct business with APPA members.  This mutual protection ensures professional standards are upheld.

Reach:

• 71% of business travelers surveyed reported having received a promotional product in the last 12 months.
• 33.7% of this group had the item on their person.
• 55% of people kept their promotional product for more than one year.
• 75.4% said they kept their promotional product because it was useful.

Recall:

• 76.1% of the respondents could recall the advertisers name on the product they have received in the last 12 months.